ClientSmart Mystery Shopping Software

Premiere Mystery Shopping System Available

ClientSmart is the premiere mystery shopping system available. It was built from the ground up by an experienced development team to be easy to use, flexible, fast, and highly customizable.

ClientSmart was created by combining the expertise of two companies (MarketApproach and ParticleWeb) into one product. ParticleWeb offers experience in web design, hosting and graphic design while MarketApproach has provided scheduling and editing services to mystery shopping companies along with market research analysis. With years of experience in these areas, the two companies brought their expertise into the creation of the ClientSmart product.

With the assistance of mystery shopping companies, shoppers, and schedulers, ClientSmart created an application capable of matching the functionality of the top applications in the industry and have also provided unique capabilities which make ClientSmart truly special. Check it out yourself and you will clearly see the difference.

Easy for Schedulers, Editors, Shoppers, and Clients

ClientSmart is easily navigated and everyone will pick up on it quickly.
With a custom home page for all users, everyone sees only the projects they’re working on, without having to go through multiple steps and pages to get there.
Context-sensitive help links are provided throughout in case extra assistance is needed.
All survey information entered is automatically spell-checked and saved as the shopper enters the information.
Customized shopper registration per client rather than a standard one for every client. Includes a shopper agreement for every shopper to read and sign, specific to your company.

Employee-Centric Scoring!

Ability to score individual employees on a survey. Employees can be linked to questions or to an entire section of the survey.
Provide your clients with the employee-centric scoring and reports. Enables use of program for employee incentives, training, and performance grading.

Competitive Pricing

Unlimited email notification to shoppers included with your plan.
Auto-schedule and manual schedule for the same low price!
ClientSmart is competitively priced in the market. We want your business, and price our product so it’s affordable for your business.
Discounts available to ALL clients, regardless of the number of shops completed each month. We want all customers, big and small!
Free web site creation and hosting for your business with a ClientSmart license.

More Information

Visit the ClientSmart web site for additional information
Try out the ClientSmart demo site
Contact the ClientSmart sales team by email at info@clientsmart.com or by telephone at 404-542-8882